The room was spacious and had central heating, also, the staff members were efficient and very friendly.

excellent co-operating staff with good manners. had twin room with balcony, beautiful view, for instance.

Favourable location, the private parking was available. Moreover, it was so close to a quiet area in Lucerne, trains, and the river.

The staff were genuinely helpful and very amiable. Our room was airy with shared bathrooms, AC, and a balcony. There was a good choice of food for breakfast, including bread, cereals, and yogurt. The hotel is set in a central area, a short walk to a quiet residential area with tree-lined streets and beautiful character buildings.

Staff was couteous

No english channel on the TV in common room. Hotel is expensive for the value. Should be 80 CHF

Nice, comfort and clean room, Staffs were friendly and helpful. location is not too far, less than 10 min walk from Luzern station. Breakfast is excellent.

shared bathroom

The room was really new and clean, and I loved that I could open the window and get some fresh air in. The breakfast had fresh bread, cereal, and yogurt, which was a nice surprise. All the staff were friendly and helpful. 😊

The staff was cooperative and we would come here again. Everything was great during 1 day, loved its favourable location close enough to a nice, quiet area and the Lucerne train station and the rest of the attractions and main attractions. We had reasonably good breakfast with good coffee and Easter eggs, as example...

It was clean. The breakfast buffet was awesome, the staff was very friendly and helpful. The beds were comfy. It is within easy walking distance of everything you could want in Luzern, on the number 1 bus line. We never had a problem or a wait with the shared bathrooms and shower on the floor. There was a sink in the room, which was helpful.

The Wifi was expensive. But that goes with Switzerland.

The staff here are really good - they're efficient and super friendly.

The hotel is located very close to the train station and all the main walking site in the city.

would have been nice if all rooms had attached bathrooms. However, the shared bathrooms were very clean and we did not have to wait to use them either. So it is a matter of convnience.

Friendliness of staff and handy location to centre of Lucerne. Only a 5-10 minute walk from central railway station and in a nice quiet location.Staff were very obliging for organising and booking trips and allowing me to store luggage before moving on to my next destination.

Single rooms don't have bathroom facilities - but I knew this prior to booking and in general this would be a very minor issue

This place is in a peaceful location, within a short walk to both the train station and the city center; they also offer fresh bread, cereal, and yogurt for breakfast, which is a nice bonus.

Only 10 minutes from the station. Close to the center of the city. Quiet environment. Clean bathroom. Cost performance is good.

The floor creaks noisily each time when someone in the next room step on it or someone pass by the passage. But anyway, I think that this is one of the cheapest hotel in a famous sightseeing city. I think it is a nice hotel considering the price.

Bread, cereals, and yoghourt were better than expected. The room was a nice size with balcony, ideal for me. Location: the hotel was just next door to all the Pilatusstrasse shops, the Chapel Bridge and a quiet area. Found time to see a covered wooden footbridge, that's at a moderate distance from the property.